Oracle Financial Services has upgraded its Investigation Hub Cloud Service by adding AI-powered agents to help financial institutions detect and fight financial crime more efficiently. These agentic AI workflows automate investigative processes, reducing manual work and speeding up fraud detection.
The AI agents use generative AI-driven narratives to support investigators by summarizing key details, collecting evidence, and recommending actions. This helps financial crime teams focus on the most critical cases while saving time and resources.
Smarter Investigations with AI
Traditional financial crime investigations often rely on slow and error-prone manual processes. Oracle’s AI-powered agents streamline this by automatically analyzing customer data, sanction lists, and suspicious activity alerts. Unlike AI chatbots that require specific prompts, these agents proactively surface insights and provide detailed case narratives, ensuring a more consistent and accurate review process.
Enhanced Decision-Making & Efficiency
Jason Somrak, head of financial crime product strategy at Oracle Financial Services, describes the update as a “paradigm shift” in fraud investigations. He explains that these AI agents follow investigative plans, collect evidence, and document findings—allowing financial institutions to improve decision-making and regulatory compliance while reducing operational costs.
Oracle’s new AI capabilities are available worldwide for financial institutions of all sizes, helping them stay ahead in the fight against financial crime.
Source: ffnews
